Privacy policy

Effective Date: June 4, 2026

Calculet, Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our services, including our software applications (e.g., Yusrin), AI and ML consulting services, and other enterprise solutions (collectively, the “Services”). By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal and non-personal information:

1.1 Personal Information

Personal information is any information that identifies you as an individual. This includes, but is not limited to:

  • Name, email address, phone number, and mailing address
  • Company name, role, and professional contact information
  • Payment and billing information (credit card details, invoicing information)
  • Account credentials and login details
  • Communications with our support or consulting team

1.2 Non-Personal Information

Non-personal information cannot be used to identify you. We may collect:

  • Device information (IP address, operating system, browser type)
  • Usage data (pages visited, features used, time spent)
  • Cookies and similar technologies (see Section 7)

1.3 AI/ML Data Collection

When using our AI or ML services, including third-party models, we may collect data necessary for training, improving, or customizing AI functionalities. This may include anonymized datasets, user interactions, and metadata. All data shared with third-party models is handled in compliance with privacy law and contractual safeguards.

1.4 Use of Third-Party ML Models

In addition to our in-house AI and ML services, Calculet, Inc. may use third-party machine learning models and APIs to deliver certain features. When you interact with these services:

  • Data you provide may be processed by the third-party models. We ensure that these providers comply with applicable privacy laws, including PIPEDA.
  • Personal information is only shared with third-party models to the extent necessary to provide the functionality you request.
  • We carefully select partners and implement contracts requiring them to maintain confidentiality and protect your data.
  • We do not sell your personal information to third-party ML providers.
  • You have the right to request more details about which third-party ML models process your data and how.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Providing and improving our Services
  • Managing your account and delivering customer support
  • Processing payments and billing
  • Communicating updates, promotions, or legal notices
  • Personalizing user experience and recommendations
  • Conducting research and analytics to enhance AI/ML solutions
  • Ensuring security, fraud prevention, and compliance with applicable law

3. Legal Basis for Processing Personal Data

In accordance with Canadian privacy law (PIPEDA), we process personal information based on:

  • Consent: You agree to the collection, use, or disclosure of your personal information for identified purposes.
  • Contractual Necessity: Processing is necessary to provide our Services or fulfill contractual obligations.
  • Legal Obligations: Processing is required to comply with applicable laws or regulations.
  • Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving services, security, and analytics, provided it does not override your rights.

4. Sharing and Disclosure of Information

We do not sell your personal information. We may share information in the following circumstances:

  • Service Providers and Partners: Third-party vendors that help us deliver Services (e.g., cloud hosting, analytics, payment processing).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.
  • Legal Requirements: When required by law or to protect rights, safety, or property.
  • With Your Consent: Any other use with your explicit consent.

All third-party providers are required to handle your data securely and only for the purposes described.

5. Data Retention

We retain personal information only as long as necessary to provide Services, fulfill contractual obligations, comply with legal obligations, or resolve disputes. Non-personal information may be retained for analytics and operational purposes.

6. Data Security

We implement technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials.

7. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to:

  • Improve website functionality
  • Analyze trends and usage patterns
  • Customize user experience

You can manage or disable cookies via your browser settings, but some features of our Services may not function properly without them.

8. Your Rights and Choices

Under PIPEDA and applicable Canadian privacy law, you have the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Withdraw consent to certain processing (subject to contractual or legal restrictions)
  • Request deletion of personal information
  • Object to marketing communications

To exercise these rights, please contact us at legal@calculet.net.

9. Cross-Border Data Transfers

As a technology company, we may store and process your information on servers located outside Canada. We ensure that any cross-border transfer complies with applicable privacy laws, including adequate safeguards for protection of your data.

10. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

11. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our practices, contact us:

Calculet, Inc.
Address: 100 Signal Hill Road, St. John’s, NL, Canada A1A 1B1
Email: legal@calculet.net
Phone: +1 (709) 325-6810